Wowza Community

Recorded Stream Produces a 160byte File, Used to Work Before Upgrading to Wowza 4

Hi guys and thanks in advance. The recorded stream used to product correct mp4 files in Wowza 3, however now in Wowza 4 it’s producing only a 160byte file. Streaming is working fine. Here’s my conf code. I appreciate your help.


true

live-record

home/mypath

${com.wowza.wms.context.VHostConfigHome}/keys

${SourceStreamName}.xml,transrate.xml

${com.wowza.wms.context.VHostConfigHome}/transcoder/profiles

${com.wowza.wms.context.VHostConfigHome}/transcoder/templates

-->

0

${com.wowza.wms.context.VHostConfigHome}/dvr

append

cupertinostreaming,smoothstreaming,sanjosestreaming

-1

*

*

*

*

digest

none

senderreport

12000

75

90000

0

0.0.0.0

127.0.0.1

*

base

Base

com.wowza.wms.module.ModuleCore

properties

Properties

com.wowza.wms.module.ModuleProperties

logging

Client Logging

com.wowza.wms.module.ModuleClientLogging

flvplayback

FLVPlayback

com.wowza.wms.module.ModuleFLVPlayback

Hello there.

Can you please explain your issue in a bit more detail?

For example, are you saying the recorded file is incomplete?

Are you trying to use Wowza 3.x /conf files in the Wowza 4.x install?

Do you see any errors or warnings reported in the logs?

Thanks,

Salvadore

Hello there.

Can you please explain your issue in a bit more detail?

For example, are you saying the recorded file is incomplete?

Are you trying to use Wowza 3.x /conf files in the Wowza 4.x install?

Do you see any errors or warnings reported in the logs?

Thanks,

Salvadore

Thanks, yes I’m using the same conf file that used to work for my older Wowza 3 for my newly installed Wowza 4. I assumed it would work as the streaming worked fine.

In regards to the logs I checked now and I can see errors that say (unsupported video codec and unsupported audio codec for the MP4 file).

I’m not sure what to do. Thanks a lot

I’ve just modified the config file from the Wowza 4 examples (video chat example), same problem still :frowning: the mp4 file produced is 160byte in my assigned storage directory.

I appreciate your help, this is my new conf file:


<?xml version="1.0" encoding="UTF-8"?>

VideoChat

Live

This is the example videochat application that shipped with Wowza Streaming Engine.

true

live-record

home/mypath

${com.wowza.wms.context.VHostConfigHome}/keys

${SourceStreamName}.xml,transrate.xml

${com.wowza.wms.context.VHostConfigHome}/transcoder/profiles

${com.wowza.wms.context.VHostConfigHome}/transcoder/templates

0

${com.wowza.wms.context.VHostConfigHome}/dvr

append

vodcaptionprovidermp4_3gpp

cupertinostreaming,smoothstreaming,sanjosestreaming,mpegdashstreaming

${com.wowza.wms.context.VHostConfigHome}/applications/${com.wowza.wms.context.Application}/sharedobjects/${com.wowza.wms.context.ApplicationInstance}

-1

*

*

*

*

digest

none

senderreport

12000

75

90000

0

0.0.0.0

127.0.0.1

*

interleave

true

true

20000

12000

0

0

0

0

false

3000

-500

false

3000

-500

false

3000

-500

false

1500

false

base

Base

com.wowza.wms.module.ModuleCore

logging

Client Logging

com.wowza.wms.module.ModuleClientLogging

flvplayback

FLVPlayback

com.wowza.wms.module.ModuleFLVPlayback

Hi,

To troubleshoot this issue further, please create a ticket by sending an email to support@wowza.com.

When creating a ticket, please provide a ZIP file containing the [Wowza-Install]/conf/ and [Wowza-Install]/logs/ directories:

Please make sure you provide logs which show Wowza server starting.

If you are not sure how to get this information please see the following tutorial.

How to create a compressed zip file in Windows, OS X, and Linux

Please also include a link to this thread for reference.

Regards,

Jason

No, using previous a version Application or other /conf files will not work in Wowza 4.x

You will need to use the Wowza 3.x files as only a reference for configuring the Wowza 4.x files.

As for unsupported codecs, you need to use h.264 video and AAC or mp3 audio. Or you will need to use the Wowza Transcoder.

What codecs are you using now? This guide will explain what the Transcoder supports for ingest

Regards,

Salvadore