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Thread: Trial Edition License Error - Says Key is Wrong Version (4)

  1. #1
    Join Date
    Jun 2015
    Posts
    1

    Unhappy Trial Edition License Error - Says Key is Wrong Version (4)

    I just signed up for the trial edition, and upon installation the program says I have the wrong key for the version of software I'm trying to install.
    Please advise.
    Thank you.

    http://i.imgur.com/vIWNFa2.jpg

  2. #2
    Join Date
    Jun 2012
    Posts
    723

    Default

    Hi,

    The screenshot your presented does not show your Trial license key.
    Can you please open a support ticket by sending an email to support@wowza.com from the email address you have used when registering for the trial license key.
    In addition to the description of the issue you are facing, please specify in the email message the license key you are using with your installation.

    Zoran

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