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Thread: Hikvision cameras and Wowza

  1. #1
    Join Date
    Sep 2014
    Posts
    7

    Default Hikvision cameras and Wowza

    Hi,

    I have been using Wowza for around a year now with Axis cameras and have no problems with the streams.

    I am now streaming for a client and they use Hikvision cameras.

    Once every day or 2 the stream stops, the picture goes blank but the audio continues.

    Has anyone had the same issue or know of a fix?

    The same also happens when the same cameras are streamed through Angelcam servers.

    Thanks in advance.

  2. #2
    Join Date
    Jan 2015
    Posts
    357

    Default

    Hi,

    The issue may be a problem with the video track encoding on the source encoder, or in how the audio/video is aligned coming into Wowza. So that we can investigate further, do submit a support request to support@wowza.com from an email address that is listed as a valid support contact for your Wowza account. We would need conf and logs files, and URL links from you, and this would be better handled through a ticket. Please include a link to this post for reference.

    Michelle

  3. #3
    Join Date
    Jul 2015
    Posts
    1

    Default Rtmp?

    Quote Originally Posted by DawlishBeach View Post
    Hi,

    I have been using Wowza for around a year now with Axis cameras and have no problems with the streams.

    I am now streaming for a client and they use Hikvision cameras.

    Once every day or 2 the stream stops, the picture goes blank but the audio continues.

    Has anyone had the same issue or know of a fix?

    The same also happens when the same cameras are streamed through Angelcam servers.

    Thanks in advance.
    Hi Dawlish,

    apologies for going slightly off topic. What protocol are you using to stream?

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