Wowza Community

Audio transcoding stops

Hi,

I’m using wowza transcoder for encoding mpeg audio to aac. I have several streams and sometimes some of them stops being transcoded, when i look details i see that bytes out value is 0 (no problen in the input value). How can i inspect the situation to find the cause?

Thanks

Can you replicate this in an isolated test with one stream? Delete the current access log, then start Wowza, start a stream and the Transcoder, then test playback while you wait for this to happen. Then, when it does, zip up the /conf folder and the current access log and send to support@wowza.com. Include a link to this thread for reference.

Regards,

Salvadore