Ok, here is my setup: Encoding with the Monarch HDX, sending to Wowza, transcoding to source + 3 transcoded bit rates, sending to Akamai. When viewing downstream in Akamai, I am only seeing source, and no transcoded streams. NOTE: this is the same transcode/transrate settings I use for everything else, so I know they work. But apparently the Monarch HDX sends something else along that gets included in the transcoded bit rates that has issues.
I just got off the phone with Akamai tech support, and here is the error they are seeing:
I did get a hint from Matrox as well on this issue, but I have tried to set the properties correctly based on these instructions:The onMetadata Sent by the encoder for the transcoded bitrates is not properly formatted which is causing the failures on Akamai.
First <property> and value tags doesn’t have closing tag
Here is my the portion of my XML for my transcoding application:There are two properties you can use:
I currently use 4.1.2 in Production for a variety of reasons, but have been trying to troubleshoot with 4.3 (the XML snippets are from my 4.3 server).<Property>
Am I missing something? How am I setting these properties wrong, or do I need to set it at a global level?
Any thoughts would be most helpful.