Hi,
My recommendation for this issue would be to open a ticket with our Support team by sending your email to support@wowza.com.
When creating a ticket, please ensure that you provide a detailed description of the problem and a ZIP file containing the following directories for analysis (for both origin and edge).
[Wowza-Install]/conf/
[Wowza-Install]/logs/
[Wowza-Install]/transcoder/
Please make sure you provide logs which show Wowza server starting.
If you are not sure how to get this information please see the following tutorial.
How to create a compressed zip file in Windows, OS X, and Linux
As you have a live stream please outline the type of encoder/camera in use along with the encoding settings for the stream.
If you are using a .stream file to start re-streaming please provide this.
I also recommend that you answer the following questions and include the questions and answers in your email to the Support team:
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What version of Wowza Streaming Engine are you using when seeing this issue?
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Is the origin server and edge server running the same version of Wowza Streaming Engine?
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What protocol are you experiencing this issue with? (RTMP, RTSP, Apple HLS, Adobe HDS, Microsoft SS or MPEG-DASH)
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Is the issue limited to a specific protocol or multiple protocols for that stream?
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Does this effect only a single stream or all streams that are being repeated from your edge?
Jason