Wowza Community

Transcoder stopped working

Hello.

I have a trouble with transcoder.

I have a worked application with working transcoder, but something happens and its stop work.

I can not understand what is the problem - i don’t change any setting, its just stop working (((

Have a stack trace from winstone

https://cloud.mail.ru/public/MM1k/3WYMMMc1Y

from winstone.log after i try to change settings of transcoder (enable/disable, save it)

javax.servlet.ServletException: File "/WEB-INF/jsp/server/transcoderencode/HelpEncode_.jsp" not found

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:319)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at net.winstone.core.ServletConfiguration.execute(ServletConfiguration.java:270)

at net.winstone.core.SimpleRequestDispatcher.include(SimpleRequestDispatcher.java:163)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

at org.apache.jsp.WEB_002dINF.jsp.server.transcoderencode.ViewEncode_jsp._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at net.winstone.core.ServletConfiguration.execute(ServletConfiguration.java:270)

at net.winstone.core.SimpleRequestDispatcher.include(SimpleRequestDispatcher.java:163)

at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:968)

at org.apache.jsp.WEB_002dINF.jsp.server.transcoderencode.index_jsp._jspService(Unknown Source)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at net.winstone.core.ServletConfiguration.execute(ServletConfiguration.java:270)

at net.winstone.core.SimpleRequestDispatcher.forward(SimpleRequestDispatcher.java:290)

at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:238)

at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:263)

at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1208)

at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:992)

at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:939)

at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:856)

at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:936)

at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:827)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:812)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at net.winstone.core.ServletConfiguration.execute(ServletConfiguration.java:270)

at net.winstone.core.SimpleRequestDispatcher.forward(SimpleRequestDispatcher.java:290)

at net.winstone.core.SimpleRequestDispatcher.doFilter(SimpleRequestDispatcher.java:332)

at com.wowza.wms.webapp.RequestLoggingFilter.doFilter(RequestLoggingFilter.java:35)

at net.winstone.core.FilterConfiguration.execute(FilterConfiguration.java:189)

at net.winstone.core.SimpleRequestDispatcher.doFilter(SimpleRequestDispatcher.java:321)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)

at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118)

at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:103)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:113)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:54)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:45)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilter(BasicAuthenticationFilter.java:150)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:183)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:105)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)

at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)

at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)

at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)

at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)

at net.winstone.core.FilterConfiguration.execute(FilterConfiguration.java:189)

at net.winstone.core.SimpleRequestDispatcher.doFilter(SimpleRequestDispatcher.java:321)

at com.wowza.wms.webapp.Utf8Filter.doFilter(Utf8Filter.java:35)

at net.winstone.core.FilterConfiguration.execute(FilterConfiguration.java:189)

at net.winstone.core.SimpleRequestDispatcher.doFilter(SimpleRequestDispatcher.java:321)

at net.winstone.core.SimpleRequestDispatcher.forward(SimpleRequestDispatcher.java:288)

at net.winstone.core.listener.RequestHandlerThread.processRequest(RequestHandlerThread.java:213)

at net.winstone.core.listener.RequestHandlerThread.run(RequestHandlerThread.java:144)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

at java.util.concurrent.FutureTask.run(FutureTask.java:262)

at net.winstone.util.BoundedExecutorService$1.run(BoundedExecutorService.java:81)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:745)

Hello there and welcome to the Wowza support forum.

I think the best course of action here would be to open a support ticket. To do so please follow the steps outlined here

Best,

Salvadore