Wowza Community

wrong preview on my timeline on facebook posting Hosted Page URL

Dear Support,

after did what is described on https://www.wowza.com/docs/how-to-stream-to-facebook-live-from-wowza-streaming-cloud i get (as per the attached image) a very “poor” preview of the page.

i was thinking that was possible to launch the web player from my facebook profile. i cannot even see the image preview.

can you pls help me ?

thanx in advance!

Hello,

I could not locate your Wowza Cloud account, however, I would suggest adding a poster image via the Playback tab in your live stream dashboard. This should then be your placeholder until your live stream begins.

Please let me know your results.

Regards,

Mac