Wowza Community

hosted page shows nothing & payment issue?

Hello.

I was using wowza cloud very well since couple of years ago.

However, I was experiencing that nothing is showing from couple of days ago.

And I realized that my payment was failed due to the expiration of credit card. From that time on, the hosted page was not showing anything.

So, I updated my credit card with new one and got the email saying the payment was successful.

I tried to see how the host page works well, but there comes the same result. I thought the wowza may take time to update all.

Waited 1 more day to update.

And tried it again, but nothing is shown in my hosted page.

Do you have any similar experience?

Hello,

Due to the nature of this requiring account information to review and resolve, please submit a ticket via www.wowza.com/support.

Regards,

Mac