Upgrade

Reasons to Upgrade

Wowza Streaming Engine™ is the newest version of our award-winning server software, formerly Wowza Media Server® software. Here are few of the advantages of upgrading:

 

  • Built upon the same reliable, scalable and flexible Wowza Media Server code base, Wowza Streaming Engine is more than just a version update. It's the next generation of streaming media software, providing the most powerful, customizable, and scalable solution to serve as a primary hub for any video delivery ecosystem. Why the name change?
  • Utilize such Wowza Streaming Engine features as the Wowza Streaming Engine Manager, an intuitive interface that allows users to conveniently set up, manage, monitor, and measure video and audio streams using a computer, tablet, or phone browser.
  • Receive future minor release updates and bug fixes.
  • Upgrades are free of charge.

 

There is no charge for current Wowza customers to upgrade to Wowza Streaming Engine. Please locate your license type for instructions on how to upgrade. If you have any additional questions, email billing@wowza.com

Note: License keys issued for Wowza Media Server 3.x or earlier editions will not work with Wowza Streaming Engine 4 software. New license keys are required. 

Once you acquire your Wowza Streaming Engine 4 key, visit the Upgrade Guide to install.

 

Subscription Licensees

On February 24, 2013, all Wowza Media Server 3 subscription licensees (Daily and Monthly) were emailed new Wowza Streaming Engine 4 license keys. The email was sent to the primary company contact in our records. If you did not receive your license key, please contact billing@wowza.com to request it.

*As a reminder, Subscription licensees are billed on a per instance basis. All Wowza Streaming Engine subscriptions include a maintenance and support contract.

 

Perpetual Licensees

It’s an easy 4-step process to upgrade Perpetual Edition licenses:

1. Sign a destruction letter, which states that your current perpetual license will no longer be active seven (7) days after the letter is signed. (Please allow two (2) business days to process the destruction letter.)

2. After we receive and process the letter, we will send you a redemption code for each license you need to upgrade. Be assured, you will receive the redemption codes prior to the deactivation of the old license.

3. When you receive the redemption codes, visit the Wowza store to redeem them. Your new licenses include complimentary maintenance and support until September 30, 2015.

4. Once you enter your redemption codes, create an account or log in to your Wowza account, then click the "Get License Key" button.

* As a reminder, Wowza Media Server 3 Premium AddOns — Transcoder, DRM, and nDVR — are not compatible with Wowza Streaming Engine software. Please make sure to upgrade all AddOns software.
 

Start the upgrade.

 

All Other Licensees

If your license does not fall into the two categories stated above, please contact Billing@wowza.com to complete your upgrade.

 

Wowza Streaming Engine 4 on Amazon EC2 

There is no fee for upgrading to Wowza Streaming Engine 4 on Amazon EC2. You will need to update your Amazon EC2 instance to a version 4.0 AMI to take advantage of Wowza Streaming Engine 4 functionality.