Manage subscriptions

Contents


Switch between Wowza Streaming Cloud manager and Wowza portal
Manage workgroups
Switch between workgroups
View account billing information

Switch between Wowza Streaming Cloud manager and Wowza portal


Every subscription for the Wowza Streaming Cloud™ service has one owner and one workgroup. The owner manages the subscription. The workgroup can contain multiple users, also called members, who can access the service. All users—owners and members—can belong to multiple workgroups as part of different subscriptions.

Subscriptions and workgroups are managed in the Wowza portal.

  • In the Wowza Streaming Cloud web manager, do either of the following:
    • In the Current Usage panel on the Home page, click View My Invoices.
    • On the menu bar, click your email address and then click My Account.

The Wowza Streaming Cloud service opens your Wowza account portal page. Owners can see the Wowza Streaming Cloud tab.

  • In the Wowza Streaming Cloud tab, click cloud.wowza.com to go to Wowza Streaming Cloud.

Manage workgroups


  1. In the Wowza account portal, click the Wowza Streaming Cloud tab.
  2. Do any of the following:
  • Look in the Manage Wowza Streaming Cloud Workgroup section to see your Workgroup Name.
  • In the Manage Wowza Streaming Cloud Workgroup section, click Add to give individuals access to this Wowza Streaming Cloud subscription.
  • In the Manage Wowza Streaming Cloud Workgroup section, click Remove to preclude a user’s access to the Wowza Streaming Cloud subscription.
  • Look in the My Wowza Streaming Cloud Workgroups section to see which other Wowza Streaming Cloud workgroups you belong to.

Switch between workgroups


If you belong to multiple workgroups, you can choose the workgroup you want to access when you sign in to Wowza Streaming Cloud, or change workgroups during a session in the manager.

  • When you sign in to  Wowza Streaming Cloud, click to select the workgroup you want to access.
  • At any time in the Wowza Streaming Cloud, click your email address on the menu bar, and then click Switch Workgroup.

View account billing information


Subscription owners can access current and past billing information in the Wowza portal.

  1. In the Wowza portal, click the Invoices tab.
  2. Do any of the following:
  • View a list of all of your previous Wowza Streaming Cloud invoices.
  • Click an invoice number to open an Adobe PDF file of the invoice.
  • Click View unpaid usage to see pending, unpaid usage from the current billing cycle.
Note: To view updated information in the Unpaid Usage table while an event is streaming live, sign out and then sign back in to your account.