Jason Ison · Sep 14, 2015 at 10:19 AM ·
RTSP issue after upgrade
I upgraded (using the upgrade process) from 4.0.1 to 4.2.0.01 to fix the Diffie-Hellman issue as protocols and cipher suites were not sticking in the older version. After the upgrade the protocols and cipher suites did stick but now RTSP streams are broken. If I roll back the update then RTSP streams work again. Either this is a bug in the new version, upgrade process or I am just missing something. The error is below and it repeats many times for a single request. I have tried both audio only mp4 and video mp4 and the same error. HLS streaming is working fine. I am thinking of trying a fresh install of the new version. Any ideas would be appreciated because currently both versions are causing us problems.
Hi Jason. Yes, I would try a fresh install of the latest version. If the problem persist, please open a ticket with the support team by emailing a zipped copy of your /conf and /logs folders to