Wowza Community

error on playlist video list

I did a correct playlist from the plataform wirh 150 videos, but hours later I noticed that the playlist deleted randomly some videos.

In this screenshot, you can check that now appear only 62 videos, but the full time its still correctly (from the 150 videos).

https://i.imgur.com/xtOWKHS.png

When I enter to the playlist, you can check that the full time it’s not the same

https://i.imgur.com/RUUNbaC.png

And when you check the file streamschedule.smil on the server, it is still appears the correct list of the videos (150 mp4 files in one playlist).

As a note, I didn’t touch the smil file, and before all this change, the playlist was working correctly.

  • Why happen this?

  • Why the info of the playlist into the plataform is not the same like the sml file?

  • How I can recover the original video list for the these playlist into the plataform?

thanks

zero answers/solutions…

mmm upstanding support, a reliable service no doubt.

Im wondering, if that is a bug, how it’s possible to trust in this plattaform?