Wowza Streaming Engine 4.7.8 and JWPlayer livestream closed captioning issue

[Zach_Allen]

I’m testing the origin-edge format with Wowza Streaming Engine 4.7.8, streaming to an embedded JWPlayer. The problem I’m having is that when I stop the stream and play it again, the captions start over again, printing the same lines from when I first started the stream rather than the captions for the current timecode.

My thought was that JWPlayer might be caching the captions somehow, but I’m not sure.

Thoughts?

[Rose_Power-Wowza_Com]

Tech support would need a ticket on this to run some tests and determine if it’s on our end or JW Player as far as why it’s not obeying the timestamps. We’re happy to take a closer look and try to fix it for you, but not possible without full access to your files and logs. Thanks!

https://www.wowza.com/support/open-ticket