I am having an issue using media cache when pulling file names with spaces. They work fine with vod applications. But when I use a vod-Edge application with a media cache soure, it will not recognize a file name with a space in it. The error in the log shows it is trying to read (ex: test%20test). With our windows servers, we aren't able to use the http source, so I am using the "Add File Source", with a unc path to the content (ex: \\server\content\mediafile.mp4). Media cache works fine with file names that have NO spaces, the problem is with the ones that HAVE spaces. Been stuck on this for over a week. Any help is appreciated.
In your Media Cache configuration, there is a setting called
urlEscapeStreamNameSpaces which will automatically replace spaces with
%20. By default, this setting is enabled. You may need to set it to false (disabled) so that spaces are preserved.
You can do this using the Manager if using Wowza Streaming Engine or directly in the MediaCache.xml file if using an earlier version.