Wowza Community

How to test close captioning?

If CC is setup properly will it show when you do the “test players”?

A yes or a no would be really helpful…

Hello,

The simple answer is No.

However you may see captions on HLS streams if you were to view the test player and HLS link form Safari on iOS, but the test player included with Wowza Streaming Engine is for internal testing only.

Usually Player Vendors will have a test player that you can utilize, but use of Captions in some players requires custom configuration.

If you have more in-depth questions or are still facing issues I would suggest submitting a support ticket here:

https://www.wowza.com/support/open-ticket

Regards,

Jason Hatchett

Hello,

Most players provide somewhat easy to use embed code through a generator, but the availability of Captions is sometimes built into their premium offerings.

The best place to start is to understand your audience snd the devices and operating systems that you will be delivering to and then reviewing players that can deliver to that audience that facilitate Closed Caption delivery.

From there placement of the player code will be dependent on the platform that your Website is deployed on, but is usually a copy paste action from one of the player vendors code generators.

I hope this helps.

Regards,

Jason Hatchett

Thank you. So, to finish testing for proof of concept it sounds like I am going to need a web programmer to do some coding.