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DVR not working on iOS 8?

Wowza Streaming Engine
#21

I think that you need an Apple Developer account to check the status from their bug tracking system.

You can not view check the status of bugs other than your own even with a dev account.

However, you can open another bug report so that Apple can evaluate the impact of this issue and prioritize the fix for it.

Since it appears that Apple uses duplicate radar reports as a measure of priority, this methodology would only be applicable if the report was identical to others for the same issue. Now, take that with a grain of salt, as this depicts what I’ve found on the internets in reference to the bug reporting system in general.

All of that said, I can confirm we’re also seeing the issue of the missing scrubber for nDVR time shifting on both IOS 8.x and IOS 9.x.

#22

Has anyone within Wowza support been able to replicate this issue?

I can easily observe the state in the iOS simulator.

#23

I just installed the 8.2 update on my iPad and the DVR functionality is still not working.

#24

Hi,

The ability to playback nDVR on an iOS device is an iOS issue and is currently in the hands of the Apple developers to correct.

The “nDVR Stream doesn’t playback in iOS 8.x” issue is referenced in the Apple radar bug #19785587. At this time we don’t have any updates nor timeframe estimation on when this will be resolved.

Zoran

#25

Hi,

I think that you need an Apple Developer account to check the status from their bug tracking system.

However, you can open another bug report so that Apple can evaluate the impact of this issue and prioritize the fix for it.

Zoran

#26

Hi,

The issue is caused by by the upgrades to OSX and iOS as Apple have changed the core player component and it appears to no longer support nDVR. We have opened several tickets directly with Apple but as yet no resolution.

Andrew

#27

Hello Nate, welcome to the Wowza support forum.

Can you be more specific on the issue you are having? Is your issue that nDVR streams do not play, or that there is no scrub bar with nDVR?

What version of iOS 8 are you testing on?

Kind regards,

Salvadore

#28

Just to mention, and it could only be my local testing set up, that yes the scrub bar is gone since iOS 8 release (I tested on 8.1.2 and 8.2) but I have seen an issue where with the ?DVR appended to the URL and streams encoded with H264/MP3 (from Adobe FMLE) iOS just froze on stream start up (using ABR smil). Removing the ?DVR fixes the issue. Using another encoder (ffmpeg) with H264/AAC I have had no issue playing the stream with ?DVR in the URL on iOS (aside from the fact that there is still no scrub bar).

I hope this will get fix before iOS 9 …

Thanks

Arnaud

#29

After all this time, and since it doesn’t work in the most recent two versions of iOS (9 and 8), and considering that it was working fine in iOS 7, I’m thinking this isn’t a “bug” so much as just another unexpected – and unexplained – change in direction by Apple. I have no idea why they would do it, but it seems to me that they just removed this feature.

What is the official status of the bug filed with Apple? Are they actually addressing it? Is there an ETA or time frame?

#30

Hi,

The ability to playback nDVR on an iOS device is an iOS issue and is currently in the hands of the Apple developers to correct.

The “nDVR Stream doesn’t playback in iOS 8.x” issue is referenced in the Apple radar bug #19785587. At this time we don’t have any updates nor timeframe estimation on when this will be resolved.

Zoran

Thank you for that information Zoran.

Is there a way to view or share the status of Apple radar bug #19785587?

I really doubt that Apple is going to fix it after all this time but it would be nice to be able to check on the status.

Thank you!

#31

Any updates on this issue? I just discovered I’m having the same problem.

#32

Hi Salvadore, thanks for your quick reply.

I have been using nDVR with Apple HLS player in the past and always had a scrub bar, but discovered this morning that I no longer have a scrub bar on the desktop player or my iPad. The Mac is running OSX 10.9.4. The iPad is running 8.1.2. The stream seems to play fine, and I do have the 30 second rewind button on the iPad.

#33

Just checking… any updates on this issue? Or is there any other way of attaining DVR functionality on an iPad?

#34

So, this is a one year old thread , after having gone through JW level 1 support , that could reproduce the error with JW7 not beeing able to play out nDVR streams on iPads / iPhones , they finally blaimed Wowza in the very end saying that this have to be a Wowza problem.

After having found this thread I notice that Wowza says that this is an Apple bug.

Meanwhile , I should want to use nDVR , if I do it needs to play out on all units of course , if it doesn´t my opinion is that all these big fat advertisements about nDVR now being supported using the latest Wowza / JW versions should be removed until this really works

#35

I’ve submitted a separate bug report for this as well, hoping it will be resolved. It affects tvOS as well it seems.

In the mean time I may attempt to use VLCKit and see if it will support scrubbing, or add custom UI on top of the AVPlayer to skip back in increments.

#36

Hi,

We did file a bug with Apple a while ago with regard to the scrub bar not being present for dvr stream playback.

There is still no update on when they will fix this.

You should still be able to playback DVR streams but you will not have access to the scrub bar.

We will update this thread if there is any change in the state of this issue reported back to us from Apple.

Jason

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