Published on 08-11-2014 05:00 PM
Number of Views: 23006
This article describes how to create a zip file that contains important information needed by Wowza™ Media Systems for analysis and troubleshooting. Wowza support engineers will request that you send specific configuration and log folders from your Wowza media server install directory. This is best accomplished by creating a *.zip archive that will contain several key folders.