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Thread: Problem with Transcoder and QuickSync

  1. #1
    Join Date
    Sep 2013
    Posts
    18

    Default Problem with Transcoder and QuickSync

    Hi. I just upgraded to WSE and QuickSync stopped working. It worked just fine with WMS and I have the exact same server with the same features and drivers. Any ideas?
    Thanks

  2. #2
    Join Date
    Jun 2011
    Posts
    1,047

    Default

    Hi,
    Please zip up your [install-dir]/conf and [install-dir]/logs plus manager/logs and transcoder folders and send those in an email to support@wowza.com,
    Mention this thread URL in your email to support.

    Daren

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