Answer by Andrew Kennedy · Apr 20, 2013 at 11:49 PM
Can you confirm if the STB is using RTMP or HLS ?
How long are the video assets ?
In the Wowza logs are there any errors ?
Answer by Jason Wong · May 28, 2013 at 11:24 PM
Were making a switch from Amazons CDN to our own servers for streaming VOD with Wowza.
Everything so far is great, but, were receiving complaints from users with set top boxes, in this case the LG ST600 series.
Our site uses JWPlayer 6.3 as the player, and Wowza 3.5 for Linux(Debian) as the streamer.
The complaint is that, NO matter which title our member wants to play, the stream stops after roughly 40 minutes.
He is also not able to just scroll past these, roughly - 40 minutes.
What can I do troubleshoot this?
Answer by Richard Lanham · Apr 22, 2013 at 02:22 PM
Not quite, the smoothBufferMinFragmentCount Property setting goes further down, in the /LiveStreamPacketizer Properties container. You have it in the /Streams Properties container.
Answer by Andrew Kennedy · Apr 21, 2013 at 06:46 AM
It may be that the chunk list is too small, so you can increase it. If it is silver light streaming see the following tutorial here
You could try increasing/adding
To 10 or say 15. If it is not silver light there are other properties for them tutorials here
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