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Question by Gouse Mohiddin · Feb 18 at 03:37 PM · wowza streaming engine in the cloud

A timeout occured while attempting to connect

A broadcast component reported the following error during the PREPARE_FOR_BROADCAST transition

severity : ERROR

error class : WOWZStreamingError

error code : 49

description : A timeout occurred while attempting to connect

everytime when i start the stream

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Answer by Rose Power-Wowza Community Manager · Apr 01 at 06:25 PM

The error 'Connection Time Out' indicates that the encoder can not connect to Wowza. I would try several things

- Wowza Streaming Cloud or Engine is started and accessible - Use Wowza Streaming Cloud or Engine Manager to see if you can login and see everything is working as expected

- Instead of a hostname use an IP address - DNS may not be working

- Have you enabled/installed a new firewall ? Perhaps allowing port 1935 is required.

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