About Critical Security Update Released

[Stefano]

Hi All,

A question about this https://www.wowza.com/support/critical-update

Following the instruction I stop the service using the command:

sudo service WowzaStreamingEngineManager start

Then I use the command:

sudo ./update.sh

The reply is always the following:

Verifying running as administrative user Locating Wowza Streaming Engine installation directory
Locating Wowza Streaming Engine installation directory
Wowza Streaming Engine appears to be running. Please stop it before continuing.

What’s wrong? Any idea?

BR & TIA

– Stefano

[Alex_C]

Make sure your command is “sudo service WowzaStreamingEngineManager stop”

[Stefano]

Thanks Alex for your reply

Unfortunately, the text I wrote in my question is not correct. I did

sudo service WowzaStreamingEngineManager stop

sudo ./update.sh

and the answer was

Verifying running as administrative user Locating Wowza Streaming Engine installation directory
Locating Wowza Streaming Engine installation directory
Wowza Streaming Engine appears to be running. Please stop it before continuing.

I can add that If I use the Wowza Manager Web Interface does not work after the command

sudo service WowzaStreamingEngineManager stop

and, of course, the web interface is ok is I do the command

sudo service WowzaStreamingEngineManager start

Any idea?

(I am on Ubuntu 14.04.5 LTS)

[john_mcqueen]

You need to shutdown the WowzaStreamingEngine service as well.

sudo service WowzaStreamingEngine stop