Wowza Community

Because I can not play my streaming on Facebook

When I want to see the live on Facebook of my streaming, it tells me that an error occurred and that the video can not be seen.

What is the error message please @Jose Vega?

I’m also going through the same situation. Was it something related to ClearCaster? RTMPS?

I say this because I tested it with Wirecast and I can see it normally.

I’m not sure, it’s possible. It’s just saying an error occurred and the video can’t be seen? Thanks. In the meantime, let me have tech support take a look.


Thank you for contacting Wowza Support.

In order to further assist you, can you please submit a support ticket here:



Technical Support Representative – Wowza ClearCaster

Yes the video is buffering and gives an error message.

Same here. I had many problems with people trying to playback our livestream from Clearcaster…

Facebook has advised that they have identified and resolved the issue. Testing has confirmed that all is working as expected. Thank you for your patience.

Yes, I am also in this same situation.