Wowza Community

Different sw version, in to N.2 Clearcaster equipment

We have 2 Encoders ClearCaster with 2 different sw version, 1 with and the other one with sw version On your web site version doesn’t exist. Whic ones is correct?

It looks like you somehow got a preview version, sorry for the confusion. I recommend rolling back your device with via so it matches with your other one on the latest version (

And just a reminder you can call or email support anytime as Clear Caster comes with 24/7 support.