Wowza Community

License Activation Issue without permanent internet connection SR# (189282)

Hi to all,

We have successfully activate the server using temporaly a proxy, but after the server reboot the engine is down.

So for us is mandatory to leave this server from any Internet permanent connection (the production area is under a firewall zone) and your streaming server it’s seems to be looking for a validation after the each restart of the service or a reboot of the server.

I understand your security measure, but please help us to find a way to have a permanent validation. Our production area and the media, that we have and want to stream, contents are so confidential. So is not possible a scenario with an outside connection.

Some log error from your debug file

#Version: 1.0

#Start-Date: 2016-09-01 11:06:13 CEST

#Software: Wowza Streaming Engine 4.5.0 build18676

#Date: 2016-09-01

#Fields: x-severity x-category x-event date time c-client-id c-ip c-port cs-bytes sc-bytes x-duration x-snamex-stream-id x-spos sc-stream-bytes cs-stream-bytes x-file-size x-file-length x-ctx x-comment

ERROR server comment 2016-09-01 11:06:16 - - - - - 3.843 - - - - - - – The Wowza Media Systems Software licensing system was not able to connect to the licensing server to validate your license. Please validate that your machine is able to send HTTP data over TCP port 80 to the Internet. If this problem persists, please visit for up to date information.

ERROR server comment 2016-09-01 11:06:16 - - - - - 3.864 - - - - - - – system.exit[2]


You can setup Wowza Streaming Engine to use a proxy server. The following article may help you with this configuration:

Use proxy server to communicate with license server

Otherwise, we also have a USB license key option for closed network scenarios. Please contact the Sales Team for more information.

Best regards,