Hello, my broadcast starts to freeze after 1,000 viewers. What should I do for this? I think my server’s internet is insufficient
What protocol are you using for playback? WebRTC or HLS?
Typically, you want the bandwidth to be 2 and 1/2 times the total bitrate of your stream to prevent buffering or freezing of the stream.
- You may need more bandwidth.
- You may need to tune your server to increase capacity for more viewers.
- You may need to reduce the bitrate on the publishing side.
- You may need to increase your server’s capacity.
Let me provide you with some guidance. You can also send a support ticket for an accurate diagnosis where we can 100% pinpoint the issue without guessing- as we do in the forums.
To prevent buffering and freezing of stream, go HERE.
To tune your server and Java to handle the 1000 viewers, go HERE.