I have a rather weird problem. Have someone using my infrastructure who is streaming from a location in Australia. I have been fighting server crashes for a few days until I narrowed down to the server becoming unresponsive as soon as a stream from that location attaches. While I thought it was a load balancer directing traffic to it, I looked in the logs and my server logs showed a drop as soon as one of those streams hit it. It is a one to one correlation between the connection and the server becoming unresponsive.
Is there anything that the collective wisdom of the forum knows about that I should be doing different when I am bringing in streams from a PAL country. I am generally using the stock transrate templates, with very little changes. I can’t find anything bouncing around the inter webs or here, so am wondering if I am just doing something so weird as to be the issue.
I am also getting reports that a problem exists with stream stability and direct Akamai ingest when running through a hardware encoder, but no stability issues when using software encoder. I do not know if that is something that will lead to anything, but am keeping it in the back of head as a possible contributing cause.
Thanks,
Bob
