REST API Authorization-402: Could not access server

[203812cdbb97cce5a046]

Hi
I have installed the Wowza Stream Engine Server as docker the application is up using the following command as per the document

When I login it fails
REST API Authorization failed when connecting to server: **
I looked at the containers logs and found the following error reported
docker exec -it 1c0f62f09cec cat log_path WowzaStreamingEngineManager.log
2023-06-29 23:15:19 WARN Server::null REST API: REST API Authorization-402: Could not access server localhost:8087
I checked my server is listening the ports
netstat -tulpn |grep 808[0-9]
(Not all processes could be identified, non-owned process info
will not be shown, you would have to be root to see it all.)
tcp 0 0 0.0.0.0:8086 0.0.0.0: LISTEN -
tcp 0 0 0.0.0.0:8087 0.0.0.0: LISTEN -
tcp 0 0 0.0.0.0:8088 0.0.0.0:* LISTEN -
tcp6 0 0 :::8086 :::* LISTEN -
tcp6 0 0 :::8087 :::* LISTEN -
tcp6 0 0 :::8088 :::* LISTEN -

Do let me know how to resolve this issue

Thanks
Nisheeth

[Vihari_Kumar]

Thank you for reaching out to us on the forum and sharing your concern. We appreciate your engagement within the community. I wanted to let you know that we have already received your support ticket and our team is actively working on resolving the issue.
To avoid any confusion or duplication of efforts, I kindly request that we continue the discussion through the support ticket channel. This way, we can streamline our communication and ensure that all relevant information is captured in one place.
If you have any urgent questions or concerns in the meantime, please don't hesitate to mention them in the support ticket. We appreciate your patience and understanding.