Security token Generation

[77f00657d0bb53ef90ae]

I have a tow url

https://ssl.sin-platform.ir/vod/_definst_/mp4:sample.mp4/playlist.m3u8

https://ssl.sin-platform.ir/vod-edge/_definst_/mp4:nas/secretary_learning_1402/750/52a840a4-0099-49ca-acf2-11a3e8c58f42_750.mp4/playlist.m3u8

and use security token

i genrate sh256 witjh below command
echo -n vod/definst/mp4:sample.mp4?a6813dd0b72b758e | openssl dgst -binary -sha256 | openssl base64

replace + , /

7-gvAeB0iE2_bwFgFgOs5dAs6-PDNl3xX3-L5BtvZCk=

and final url is:
https://ssl.sin-platform.ir/vod/_definst_/mp4:sample.mp4/playlist.m3u8?tokenhash=7-gvAeB0iE2_bwFgFgOs5dAs6-PDNl3xX3-L5BtvZCk=

but show me erro 403

[Bernd_Backhaus1]

Hi,

we noticed you also opened a support ticket so let’s continue this topic there, as the thread might include sensitive information related to your business.

Regards,
Bernd Backhaus
Wowza Support
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[PWI_Team]

Hi,
FYI: your token calculation is correct and both streams from your server are playable.
Probably you have some player side issue.

[Dorota_Szafer-Kwasik]

I confirm.
The streams from your server are playable.