You don’t create application instances anywhere else in configuration files.
Is it possible that “cbav” is a subfolder of “live”? That might be the problem here.
actually the production is still running on a wowza3 server
i updated the licenses and installed a new wowza4 on a new server
so iam 101% sure that there has been ZERO change to the live-application
the configuration (which runns on a remote server) has in the configuration
ip,application,instance (i did not change anything in the settings besides the IP)
here is a rtmp i just grab from the enginemanager
the names do reflect 1:1 the settings made in the remote application
where the application is “live”
the instance is cbav
and the stream is pc_eDoppYEJWV_localhost_litt_vaUZUudW
it works perfectly in the player … as users do really use it …
i just have no way in adding a instance to the transcoderthumbnail API call
none works … (i also try to urlencode the slash … same result) … its always a blank page
if i make exactly the same call on a stream via the same server in the same application but without instance (definst) … it works flawless …