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Trouble starting a stream recording using the REST API

I am trying to start a stream recording based on this example:

The response I get when starting a stream recording is: { “message”: “The server encountered an unexpected condition which prevented it from fulfilling the request”, “success”: false, “wowzaServer”: “4.7.6”, “code”: “500” }

In the error log I see the following:

class : java.lang.NullPointerException|at Source)|at Source)|at org.restlet.resource.ServerResource.doHandle(|at org.restlet.resource.ServerResource.doNegotiatedHandle(|at org.restlet.resource.ServerResource.doConditionalHandle(

Any ideas?

Hi @Alex Lynch, we’d need to take a closer look at your workflow in order to determine the issue. Would you kindly submit a support ticket so we may further assist you? Thank you.