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  1. #1

    Question VOD: File is missing 'moov' atom Module

    Hi All

    My wowza instance is trans-rating an incoming stream into 3 mutliple(H.264) bit rates . I am able to play them live using FlashRTMPPlayer.

    I am also recording the transrated stream and moving the recorded file, in 10 minutes schdule, using ModuleMediaWriterFileMover to my s3. But when I try to play them for vod, it is not playing and error is thrown as "java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom ModuleMediaWriterFileMover" in error log.

    Note: Only the first recorded video is being played

    Thanks in Advance
    Birendra

  2. #2

    Default

    Hello there,

    Here is what the Wowza documentation says about this issue, take a look and see if this might fix it:


    Code:

    server    WARN    404    [path-to-video-file]     MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing 'moov' atom.
    Cause: Attempt to stream a file while it's being recorded. When the stream is unpublished, Wowza Media Server will write the moov atom data to the end of the file. You can use the IMediaWriterActionNotify listener to listen for files to be completed. If you use the nDVR AddOn, then you can record while playing back a live stream.

    You may also get this error if you try to playback a file that has H.264 content but isn't an mp4 file and you use the mp4 prefix. Example, you have published H.264 video from your encoder and Wowza Media Server has recorded it as an FLV file. If you use the mp4 prefix in this case, you'll get this error. The correct way is to treat the file as a standard FLV file.

    Salvadore

  3. #3
    Join Date
    Dec 2007
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    21,962

    Default

    What version of Wowza are you using?

    Are you using the HTTPLiveStreamRecord to record 10 minute segments?

    Are there any streamname.tmp files in the content folder where the videos are recorded?

    Can you try disabling ModuleMediaWriterFileMover and test?

    Richard

  4. #4

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    Quote Originally Posted by rrlanham View Post
    What version of Wowza are you using?

    Are you using the HTTPLiveStreamRecord to record 10 minute segments?

    Are there any streamname.tmp files in the content folder where the videos are recorded?

    Can you try disabling ModuleMediaWriterFileMover and test?

    Richard
    I am using 3.5.2 build3747.

    Yes I am using HTTPLiveStreamRecord for recording.

    Yes there are streamname.tmp in the content folder, but I am using ModuleMediaWriterFileMover to move the recorder video and I am doing the vod from the moved location.

    I tried it by disabling ModuleMediaWriterFileMover, and it is working fine.

    Thanks in advance
    Birendra

  5. #5

    Default

    In Reply to Salvadore

    Hi,

    I have gone through the about article also and the video is in mp4 format.

    Thanks in Advance
    Birendra
    Last edited by dhamibirendra; 05-23-2013 at 06:42 PM.

  6. #6
    Join Date
    Dec 2007
    Posts
    21,962

    Default

    Birendra,

    Use the "Custom Output and Filename" feature of HTTPLivestreamRecord instead.

    Richard

  7. #7

    Default

    Hi,
    "Custom Output and Filename" , I am already using that, I am using it for renaming the Filename whereas the stream format is mp4.

    Thanks,
    Birendra

  8. #8

    Default

    Hi Birendra,

    You can use the "Custom Output and Filename" feature to save the recorded files to your desired location instead of the ModuleMediaWriterFileMover.

    Salvadore

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