Hi James,
Accessing Wowza from outside the firewall, from the public Internet, will require some maintenance on your primary router/firewall. In enterprise environments, this will likely involve a requisition process while in a small business or home environment, opening ports is possible by logging in to the router user interface.
We are not equipped to support your particular router/firewall, however, we can offer some useful resources. These are the general steps:
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Visit http://whatismyipaddress.com and note your public IP address.
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Login to your router and forward traffic on the ports required for streaming to your computer/server IP address
For help with many common router configurations, visit http://portforward.com.
- When access has been established, test the connection from a computer/device, outside your firewall, using this URL in a web browser:
http://[public-ip-address]:1935
This should return some version information, which confirms that you have established connectivity and are ready to begin streaming.
I hope you find this helpful.
-Tim