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Thread: Cannot log in to my new Wowza account!!

  1. #1
    Join Date
    Mar 2015
    Posts
    2

    Default Cannot log in to my new Wowza account!!

    Anyone else unable to login to Wowza Streaming Cloud ? - telling me incorrect email / password or "There was a problem attempting to contact the validation server. Please try again later. It's been 20 minutes already... is the server down? Does this happen often?

  2. #2
    Join Date
    Dec 2014
    Posts
    137

    Default

    Hello,

    I do see that we are experiencing intermittent issues with this right now. In order to provide more assistance, I will need more information from you.

    For now, please send an email to support@wowza.com with the subject: WSC: I can't log in

    Provide us in the email:
    Your name
    email address you registered with your Wowza Cloud Account
    Link to this forum post

    Once we receive your request, I will review your account.

    We apologize for the inconvenience. This is not a common occurrence.

    Regards,
    Mac

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