Track usage and activity in Wowza Streaming Cloud

Contents


About usage and activity
View a snapshot of current usage
View usage for a stream or transcoder
View usage for a stream target
View usage for an account
View user activity logs

About usage and activity


The Wowza Streaming Cloud™ service lets you track your usage and see charges as they accrue. The Wowza Streaming Cloud manager provides multiple ways to stay on top of how much stream processing time and bandwidth you've accrued, as well as to stay aware how much content left Wowza Streaming Cloud for a stream target (egress). You can see:

  • A snapshot of how much stream processing time, bandwidth, and storage has accrued for the account in the current billing period.
  • A detailed breakdown of how much stream processing time and bandwidth have accrued for any individual stream or transcoder, in any time period.
  • Details of stream processing time, bandwidth usage, and storage for the account, in any time period.
  • Information on where and how long viewers watched your streams

Keep in mind the following important caveats about usage and viewer data:

  • Bandwidth data is subject to a delay of up to 3 hours and then updates hourly. Stream processing times and egress data update in or near real-time. Billing data updates approximately every 12 hours. As a result, usage and billing data may differ.
  • If you try to generate a bandwidth report and receive the message, "Not enough data is available for the time period you selected," it could be due to the three-hour delay. Try again in a few hours.
  • Usage searches that return more than 100 results are too large to be processed in the Wowza Streaming Cloud manager. Instead, you'll be prompted to download the results in a .csv file.

In addition, user logs provide an audit trail that lets you see who has done what. Logs can also be helpful for troubleshooting problems that may arise.

View a snapshot of current usage


  • Click the Home tab and look at the Current Usage panel in the upper-right corner of the page.

Bandwidth includes the amount of content that Wowza Streaming Cloud processed through CDN stream sources and stream targets as well as egress for 24x7 live streams and passthrough transcoders. Egress usage updates in real time but CDN usage data is subject to a delay of up to 3 hours, and then it updates hourly.

Transcoded Stream Processing Time shows the number of processing hours used by all adaptive bitrate live streams and custom transcoders in your account in the current billing period. Transcoded stream processing time updates in real time.

Passthrough Stream Processing Time shows the number of processing hours used by all passthrough transcoders in your account in the current billing period. Passthrough stream processing time updates in real time.

Peak Recording Storage shows the peak amount of recorded content stored in Wowza Streaming Cloud to date in the current billing period. Storage data is available and updated as soon as Wowza Streaming Cloud finishes processing a recording.

View usage for a stream or transcoder


You can view stream processing and bandwidth data for any stream or transcoder for any time period you specify.

  1. Do one of the following:
  • On the Live Streams page, click Usage for any stream in the Live Streams panel.
  • On the Transcoders page, click Usage for any transcoder in the Transcoders panel.
  1. Select a predefined date/time range or specify a range by using the From and To fields.

  1. Click Show.
  2. Click the tab for the type of usage you want to see:
  • Stream Processing – Displays a table with a row for each time the stream or transcoder used the Wowza Streaming Cloud transcoder during the selected time frame. For each session, you can see when the stream started and ended, in your browser's time zone. If the stream is active, the End Time shows Still Running. Hours Used is the total amount of time that the stream used the transcoder, from Start Time to End Time.

Total stream processing time for the time frame appears under the table.

  • Bandwidth – If the live stream or transcoder used stream sources and/or stream targets, graphs show how much content was received by each source and sent to each target. Time increments in the graphs vary depending on the selected time frame. Totals appear next to the graph titles. Total bandwidth for all sources and targets appears below the graphs.

The Egress table shows how much traffic, if any, the stream or transcoder sent to Wowza CDN and custom stream targets during the time period.

  1. (Optional) Do any of the following:
  • Click the double arrow by any header to sort the table by that value.
  • Click the down arrow or the up arrow of the selected header to change the sort direction.

View usage for a stream target


You can view bandwidth details for any stream target for any time period you specify.

  1. Click Advanced on the menu bar and then click Stream Targets.
  2. Click Usage for any target in the Stream Targets panel.
  3. Select a predefined date/time range or specify a range by using the From and To fields.
  4. Click Show.

The graph on the Bandwidth tab shows how much content the target processed during the selected time frame. The graph's units adjust automatically depending on the date/time range you've specified. The total amount appears next to the graph title.

View usage for an account


You can view stream processing, bandwidth, and storage for your account, for any time period you specify.

  1. Click your email address on the menu bar, and then click Usage.
  2. Select a predefined date/time range or specify a range by using the From and To fields.
  3. Click Show.
  4. Click the tab for the type of usage you want to see:
  • Stream Processing – Displays a table with a row for every live stream and transcoder that was processed by Wowza Streaming Cloud during the selected time frame. Depending on the type of subscription you have, you can see transcoded and/or passthrough stream processing time tables. Each table shows the Billing Mode (pay as you go or 24x7), how long each stream or transcoder was processed (Hours Used), and amount of billed processing time (Hours Billed) for each stream or transcoder. The total number of Hours Used for all streams or transcoders in the time frame appears at the bottom of the table.

  • Bandwidth – Shows how much CDN usage and egress that live streams and transcoders have accrued in your account during the selected time frame.

If any streams or transcoders used stream sources and/or stream targets, the CDN tables show the amount of traffic generated (Amount Used) and the amount of traffic billed (Amount Billed) for each source or target. Total CDN usage amounts for the time frame appear at the bottom of each table.

The Egress tables show how much traffic left Wowza Streaming Cloud for Wowza CDN and custom stream targets for every 24x7 and/or live event stream and transcoder in the account, depending on your subscription plan, during the selected time frame.

You can see how much egress was generated (Amount Used) and billed (Amount Billed) for each stream and transcoder during the selected time frame. Total Amount Used and Amount Billed for the time frame appear at the bottom of each table.

  • Storage – Shows the peak amount of recording storage your account has used in the selected time frame. If the time frame is in the past, Peak Recording Storage shows the amount of storage that was used and billed. If the time frame includes the current billing period, Peak Recording Storage shows the greatest amount of content stored in Wowza Streaming Cloud to date in the billing period. It isn't necessarily the amount you'll be charged, since peak recording storage isn't calculated until the billing period closes.

  1. (Optional) Do any of the following:
  • Click the double arrow by any header to sort the table by that value.
  • Click the down arrow or the up arrow by the selected header to change the sort direction.
  • Click any live stream or transcoder name to get usage details for that stream or transcoder during the same time range.
  • Click any stream source or stream target to go to its detail page.
Note: You can't go to the detail page of a deleted stream, transcoder, source, or target.

View user activity logs


Wowza Streaming Cloud tracks all activities performed in a subscription and provides detailed logs for you to use as needed, including assistance with troubleshooting problems that may arise. You can view logs for all activity, or search for activity based on specific criteria.

  1. Click Advanced on the menu bar, and then click Logs.
  2. Specify search criteria:
  • User – Select a name from the User pop-up menu, or select All Users.
  • From and To – Specify a date-time range by using the From and To fields.
  • Search – Enter a keyword to limit results to entries whose Description includes the search text.
  • Show Info – Select to view activity that completed successfully.
  • Show Error – Select to view activity that resulted in an error.
  1. Click Search.

Wowza Streaming Cloud displays up to 500 results for the selected criteria. The Logs table shows a row for each activity recorded, detailing:

  • Time/Date – When the activity occurred. By default, the table is sorted by most oldest to most recent activity, as indicated by the up arrow in the header.
  • User – The user who performed the action. The User can be an API request.
  • Description – A description of the activity. Activities that resulted in an error appear in red text.
  • URL/Referrer/From IP – Where the activity occurred, including:
    • URL – The web address on which the activity occurred.
    • Ref – The address of the page that was viewed preceding the URL page; API requests don't have referrers.
    • From IP – The IP address where the activity occurred.
  1. Do any of the following:
  • Click Download Logs to generate a tab-delimited text file of the logs. The generated file is named by the date/time stamp: wowza_cloud_user_logs_yyyymmddhhmmss.log, where hhmmss is hours, minutes, and seconds in UTC/GMT.
  • Click Reset to restore default search parameters.
  • Click a name in the User column to send an email to that individual.
  • Click the double arrow by any column header to sort the table by that value.
  • Click the down arrow or the up arrow next to a column header to change the sort direction.