Manage users in Wowza Video

Under the Org Owner role, you can view, add, edit, or remove users from your organization's account. Review the User Management UI reference article to read about all of the configuration options along with their definitions to manage Wowza users for an organization's account. 

The following are the roles available for users and their definitions:

  • Organization Owner –  This role  can sign in and use Wowza Video features, has complete accesss to the organization and its users, and is an admin role for Wowza Video.
  • Support User– This role can create and manage Wowza support tickets, but cannot access Wowza Video product features, billing information, or user management.
  • Billing Manager – This role can sign in and access billing information. This role cannot access user management.
  • Wowza Video User  – This role can sign in and use Wowza Video features. This role cannot access billing information or user management.

To view the User Management page, click your user profile in the upper left of any screen, then click User Management under Organization


Add a user account

To Add a user to your organizational account:

  1. Click Add User on the User Management page.
  2. Add the first and last name of the user.
  3. Enter the user's email address.
  4. Select a role or roles for the user.
  5. Click Save User. The user displays on the Users list. When you add a user, the person receives an email with instructions to set their password.

Edit a user account

To Edit a user's details:

  1. Find the user you want to edit in the Users list.
  2. Click the three dots to the right of the user's listed Roles.
  3. Click Edit.
  4. Change the role(s) for the user.
  5. Click Save Changes.

Remove a user account

To Remove a user account:

  1. Find the user you want to remove in the Users list.
  2. Click the three dots to the right of the user's listed Roles.
  3. Click Remove. Removing a user maintains the user record, but removes them from the organization and they cannot log in. If a deleted user is re-added to the organization, they do not need to reset their password.