Update Wowza ClearCaster Software

This article describes how to see if an update is available for the software on your Wowza ClearCaster™ device—and if an update is available, how to apply it.

Check for and apply a ClearCaster software update


On your Wowza ClearCaster Admin webpage

  1. Make sure that the ClearCaster device is turned ON and that it's NOT delivering a live stream to Facebook Live. (You must finish the live stream before you can update the software.)
  2. Sign in to the Admin webpage at clearcaster.wowza.com with your Wowza account.
  3. If Wowza has pushed a software update notification, an Update available message is displayed.
  4. Click the Gear icon, and then at the bottom of the Settings window, click Apply Update to start the software update process.
  5. Do NOT turn off the power to the ClearCaster device during the update. Doing so may cause unexpected results to occur, including causing the ClearCaster to become inoperable. The ClearCaster device will restart during the software update process.

On your Wowza ClearCaster device

  1. Turn on the power to the ClearCaster device. If Wowza has pushed a software update notification, an Update available message is highlighted in the LCD.
    Note: If your ClearCaster device is already turned on, do the following instead:
    1. Use the LCD menu button controls to navigate to the Settings Menu.
    2. From the Settings Menu, select About ClearCaster > Check for updates.
  2. Select Update available, and then select Begin update to start the software update process.
  3. Do NOT turn off the power to the ClearCaster device during the update. Doing so may cause unexpected results to occur, including causing the ClearCaster to become inoperable. The ClearCaster device will restart during the software update process.

After the update is completed, the Stream Menu > Stream Status > OFF AIR screen is displayed, and you can start streaming.

Note: If several software updates have been made available since you last installed an update, the software update process will install the changes from all of the updates. To see what's changed from the software version that's installed on your ClearCaster, see the Wowza ClearCaster Release Notes.

More resources


How to get Wowza ClearCaster software version


Discuss this article in the Wowza ClearCaster forum.