Update Wowza ClearCaster Software

This article describes how to see if an update is available for the software on your Wowza ClearCaster™ device and if an update is available, how to apply it.

Check for and apply a ClearCaster software update


With Wowza ClearCaster Manager

  1. Make sure that the ClearCaster device is turned on and that it isn't delivering a live stream to Facebook Live. (You can't update the software while a broadcast is live.)
  2. Sign in to Wowza ClearCaster Manager with your Wowza account.
  3. If Wowza has pushed a software update notification, an Update available message is displayed.
  4. Click Settings, and then at the bottom of the Settings window, click Apply Update to start the software update process.
  5. Don't turn off the power to the ClearCaster device during the update. Doing so may cause unexpected results to occur, including causing the ClearCaster to become inoperable. The ClearCaster device will restart during the software update process.

On your Wowza ClearCaster device

  1. Turn on the power to the ClearCaster device. If Wowza has pushed a software update notification, an Update available message is highlighted in the LCD.
    Note: If your ClearCaster device is already turned on, do the following instead:
    1. Use the LCD menu button controls to navigate to the Settings Menu.
    2. From the Settings Menu, select About ClearCaster > Check for updates.
  2. Select Update available, and then select Begin update to start the software update process.
  3. Don't turn off the power to the ClearCaster device during the update. Doing so may cause unexpected results to occur, including causing the ClearCaster to become inoperable. The ClearCaster device will restart during the software update process.

After the update is completed, the Stream Menu > Stream Status > OFF AIR screen is displayed, and you can start streaming.

Note: If several software updates have been made available since you last installed an update, the software update process will install the changes from all of the updates. To see what's changed from the software version that's installed on your ClearCaster, see the Wowza ClearCaster Release Notes.

More resources


Get the Wowza ClearCaster software version