Get Help for Wowza Streaming Cloud

How to find the latest updates, known issues, and documentation and support resources for the Wowza Streaming Cloud™ service.

New features and functionality

The Wowza Streaming Cloud service is updated on a regular basis. For a list of current major features, see Wowza Streaming Cloud Features. Updates are also posted in the What's New panel of the Wowza Streaming Cloud manager. Updates to the Wowza Streaming Cloud REST API are available in our REST API release notes.

Known issues and limitations

  • When configuring, enabling, or disabling geo-blocking or token authorization, customers must contact Support in order for their changes to take effect.
  • You can sign in to Wowza Streaming Cloud by using any modern web browser that supports HTML5 and Cascading Style Sheets level 3 (CSS 3). The Wowza Streaming Cloud web manager has been most extensively tested on Google Chrome, however, so for best results we recommend that you use the latest version of Google Chrome.
  • VOD isn't supported.
  • Viewer data isn't available for streams before October 5, 2015.
  • Health metrics for streams that started before June 6, 2017, may be incomplete or missing.


Most Wowza Streaming Cloud pages offer a Help panel on the right side of the page. You can hide and show the Help panel as desired. The following documents and guides may also be helpful: