The Wowza Streaming Cloud™ service undergoes regularly scheduled maintenance.
Note: The following information regarding Wowza Streaming Cloud maintenance is provided for planning purposes only and is subject to change at the sole discretion of Wowza Media Systems. There may be times that maintenance is scheduled outside of these windows in order to safeguard system performance, reliability, security, and stability.
About maintenance windows
Regular maintenance occurs quarterly, on a preferred schedule, on the Wowza Streaming Cloud service.
During these maintenance windows, you can't sign in to Wowza Streaming Cloud or use the Wowza Streaming Cloud REST API. Any live streams or transcoders that are already running will not be affected. However, stream and transcoder start and stop events that are scheduled to occur during the maintenance window will not work.
If and when the date or duration of a maintenance window changes, we will notify customers with as much lead time as possible. If emergency maintenance is required, customers may be notified less than one week in advance.
Please plan your own maintenance activities for Wowza Streaming Cloud (for example, integration changes) outside of the preferred Wowza Streaming Cloud maintenance windows.
Maintenance window preferred schedule
Whenever possible, Wowza Streaming Cloud performs maintenance early in each quarter according to the following preferred 2020 schedule:
|Q1||Thursday, January 16, 2020||Midnight to 4 AM|
|Q2||Thursday, April 16, 2020||Midnight to 4 AM|
|Q3||Thursday, July 16, 2020||Midnight to 4 AM|
|Q4||Thursday, October 15, 2020||Midnight to 4 AM|
Tip: To convert UTC to your time zone, go to the Time Zone Converter.
Monitor maintenance and system health
To stay apprised of Wowza Streaming Cloud maintenance windows and monitor system health information, visit the Wowza Streaming Cloud System Health Dashboard and subscribe to updates via email, text, or web feeds.
You can access the System Health Dashboard from the System Health Indicator icon in the Wowza Streaming Cloud user interface navigation bar.