• Server Administration

    Published on 08-18-2016 03:00 PM     Number of Views: 1386 

    Sometimes the Support Engineers at Wowza Media Systems™ need you to provide a Java heap dump file for troubleshooting purposes. This article describes the various methods available for getting a "dump" of the Java heap on your Wowza media server. ...
    Published on 08-18-2016 03:00 PM     Number of Views: 397 

    Sometimes the Support Engineers at Wowza Media Systems™ need you to provide a Java stack trace file for troubleshooting purposes. This article describes the various methods available for getting a "trace" of the Java stack on your Wowza media server. ...
    Published on 02-02-2016 03:30 PM     Number of Views: 558 

    With Wowza Streaming Engine™ 4.4 media server software, you can run Wowza Streaming Engine as a service on Linux operating systems that require systemd support, as well as those that use the sysvinit/upstart system. This article describes how to convert the init system if you have updated to a newer version of Linux that requires systemd support, such as upgrading from Ubuntu 14.04 to 15.10. ...
    Published on 10-21-2015 12:00 PM     Number of Views: 3088 

    This guide provides instructions on how to migrate Wowza Streaming Engine™ media server software from one server instance to another. For example, if you need to move your Wowza software to another server hardware or to a virtualized platform. ...
    Published on 06-16-2015 02:00 PM     Number of Views: 32370 
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    Wowza Streaming Engine™ is a powerful Java server. When you install Wowza Streaming Engine 4.2.0 and later, the install wizard automatically installs a server version of the Java Runtime Environment (JRE) that it requires, making it easy to get your media server up and running. If you can't or don't want to use the version of Java that installs with Wowza Streaming Engine, however, you can use a different JRE. This article explains how to install and use a different version of Java from what's installed automatically. ...
    Published on 03-05-2015 11:00 AM     Number of Views: 24851 
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    As a security measure, Wowza Streaming Engine™ media server software periodically tries to connect to the Wowza license server when it starts. If your license is invalid or your media server isn't connected to the Internet, you'll encounter an error.

    Some common errors are listed below. Follow the instructions for the error you've encountered to try and resolve the issue. If multiple solutions are provided, try them in the order in which they're presented. ...
    Published on 11-06-2014 01:30 PM     Number of Views: 1769 

    Wowza Streaming Engine is a Java application that requires the installation of a Java Runtime Environment (JRE) that supports deploying Java in a 64-bit or 32-bit server environment. Java 6, Java 7, and Java 8 are all supported but Java 8 is recommended. You can run Wowza Streaming Engine on a 32-bit Java client JRE but should do so for evaluation purposes only, and you will need to perform the additional configuration described in this article. ...
    Published on 10-31-2014 12:30 PM     Number of Views: 39807 

    This article describes how to add properties to your Wowza™ media server software configuration so that the media server uses a proxy server to communicate with the licensing server. ...
    Published on 11-19-2013 07:55 PM     Number of Views: 5810 

    MP4Box can be used to optimize seek performance in MP4 files. It rewrites the internal stbl structures so that samples are stored and indexed more efficiently, allowing faster seek performance within longer files. This directly reduces server CPU processing time. ...
    Published on 11-01-2013 06:10 PM     Number of Views: 2483 

    Gathering information about the number of connections in a process or service can help debug connection count problems. If you believe the Wowza Media Server is under- or over-reporting connection count information either through the ConnectionCounts admin XML or when viewing ConnectionCounts in JConsole/JMX, then follow the instructions below to collect the information that will help Wowza Media Systems debug the problem. ...

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